For all devices, components, spare parts and tasks registered in your system. Do not waste time looking for an active guarantee by calculating dates yourself. With SoftOne’s automated warranty control system as a tool, just get started.
MONITORING SERIAL NUMBERS
Monitoring of serial numbers in all movements, as well as integrated management of “bench service” procedures. It is also possible to use a Service Folder (or “Work Order”) for the receipt of items, warranty check, placement of spare parts and execution of work, as well as fully automated document issuance procedures at the end of the repair. It also includes a file of Services distinguished from the file of warehouse materials with special management of standard costs, as well as use of human resources (techniques) in all operations of the application.
Do you have a heavy workload and it becomes more and more difficult to remember the repairs that have been made and to which customer they correspond? Remove tapes and papers stacked on desks, or appliances. Issue a card for each repair with detailed information of all services and spare parts. Facilitate not only you but also your customers, thus reducing their waiting time.
COMPLETE BENCH SERVICE PROCESS MANAGEMENT
Time to give a complete automation to the management of your work, with priority repair sequences, spare parts stock information, warranty check and receipt procedures from your customers.
USE OF HUMAN RESOURCES IN ALL PROCEDURES
To properly manage all the work of your human resources and to benefit from their maximum efficiency