Function assignment function, or scheduled technical visits with immediate notification of your customers via email, or SMS. Increase your productivity and at the same time improve the service you offer to your customers.
Avoid delays, unnecessary expenses and logging errors. By keeping a profile and history of each customer you can quickly and thoroughly manage any rental, installation, or repair.
For all devices, components, spare parts and tasks registered in your system. Do not waste time looking for an active guarantee by calculating dates yourself. With SoftOne’s automated warranty control system as a tool, just get started.
TECHNICIAN VISIT BULLETIN
Make the process of your technicians easier and faster by filling out an online visit form via a tablet or smartphone and substantially improve the organization of the technical department of your company. Unlimited fields on visit form completion forms.
MAINTENANCE CONTROL MANAGEMENT
Prevent malfunctions and breakdowns and properly organize the valuable time of your technical department with the ability to import and control scheduled tasks by your supervisors and prioritize technicians. Unlimited fields in the forms for filling in visit reports by the technicians for the work done after the inspection, or the maintenance.
MANAGEMENT OF CONTRACT FACILITIES
Manage your customers’ facilities (eg hardware, software, machinery, vehicles, etc.) to have a complete picture of the current situation, traffic history, repairs, maintenance and all services performed. Unlimited possibilities of registering and managing any type of contract, such as maintenance contracts, support contracts, hourly pre-purchase contract, etc.
Manage your clients’ projects through a complete system with unlimited sub-project resolution. Full monitoring of financial and informational data, budget and reports. Keep track of the resources required for each project activity (phase), as well as the actions that will be taken. Schedule these items and map them to Gantt charts and project calendars. Statistical representation of financial results (revenue-expenses-receipts-payments-cost of goods sold-value of sales-gross profit) per project, sub-project, activity (phase) of the project or aggregate.
Contains simple and easy-to-use production specification management mechanisms with the ability to monitor cogeneration products and by-products, as well as production orders and documents in all phases and their processing. It includes the management of the cash with the distribution of the physical inventory, the creation of a production proposal through the determination of minimum and maximum acceptable warehouse balances, the direct information on the consumption requirements based on production orders or based on orders, the possibility of grouping cost elements (labor, industrial costs). ) and monitoring the total cost of product produced.
USE OF HUMAN RESOURCES IN ALL PROCEDURES
To properly manage all the work of your human resources and to benefit from their maximum efficiency.